Citation
Britton, Laura E.; Tumlinson, Katherine; Williams, Caitlin R.; Wambua, Debborah; Onyango, Dickens; Mantell, Elise; & George, Maureen (2024). Findings from a Mixed-Methods Journey Map Study of Barriers to Family Planning in Western Kenya. Health Care for Women International, 45(1), 144-160. PMCID: PMC10188649Abstract
Our objective was to map and prioritize barriers to high-quality family planning care in western Kenya. We conducted key informant interviews (n = 19); focus group discussions with clients (n = 55); mystery client visits (n = 180); unannounced visitors (n = 120); and direct observation of client-provider interactions (n = 256) at public facilities offering family planning. We synthesized the data into a client and a provider journey map, which we used to facilitate client (n = 9) and provider (n = 12) discussions. For both groups, stockouts were frequent, impactful, and important barriers. Clients also reported male partner resistance, insufficient counseling, and informal fees were priority barriers.URL
http://dx.doi.org/10.1080/07399332.2022.2135097Reference Type
Journal ArticleYear Published
2024Journal Title
Health Care for Women InternationalAuthor(s)
Britton, Laura E.Tumlinson, Katherine
Williams, Caitlin R.
Wambua, Debborah
Onyango, Dickens
Mantell, Elise
George, Maureen